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1. PREAMBLE

Established on the one hand between the company K'créa Publishing (hereinafter referred to as "The site" whose head office is located in Limoges, declared under number SIRET 52427342200021 and reachable by email at the following address: kcreapublishing @ yahoo .fr and the customer on the other hand.

Registrations made on the site are subject to these general conditions of sale. K'créa Publishing reserves the right to rewrite or modify the general conditions of sale at any time. It is therefore necessary that these be reread on each visit to the site. The version applicable on the day of registration is the one online on that date on the site www.queenstephanie.com. By validating your registration, you unreservedly accept our general conditions of sale.

K'créa Publishing undertakes to comply with all the provisions of the Consumer Code relating to distance selling.

2. THE CUSTOMER

The Customer acknowledges being a natural person, at least 18 years old and having the legal capacity or having parental authorization allowing him to register for a training or coaching program on the site.

The customer's personal data provided when ordering must be accurate and sufficient to deliver his product to him. In the event of an error in the wording of the recipient's contact details, the company K'créa Publishing cannot be held responsible for the impossibility of delivering the product.

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3. PRODUCTS

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Two categories of products are offered on this site.

The first category concerns the services rendered by the company K'créa Publishing all contained in the "Kcrea" page. These are computer graphics, website creation and video clip services. They must be the subject of quotes previously studied and validated by both parties before realization and delivery.

The second category, that which is concerned by these general conditions of sale, is for the products presented in the "Registrations" section.

These are dematerialized products concerning access to training and coaching programs offered on this site.

Depending on the training program purchased, you have access to the "Queens" or "MaxPotentiel" or "Video control" pages through your connection information.

From these pages, you follow the progress of your training which consists of learning or working time in total autonomy, tutored by our e-learning tools and support and follow-up time.

These support times are either individual or collective interview sessions or practical work sessions with the trainer Stéphanie Kadiebu, or both. It all depends on the training program purchased.

The number and duration of these interviews are defined below for each program:

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The complete "Queens" program is spread over a period of 3 months including for each module:

Getting to know each other, discovering each other: 8 hours or more of tutored work (depending on your level of advancement) and 4 hours of Zoom coaching

Return to Eden: 8 hours or more of tutored work and 4 hours of Zoom coaching

Maximize your potential: 16 hours or more of tutored personal work and 8 hours of Zoom coaching

That is a total of 16 hours of coaching or individual support and 32 hours of personal work tutored by our e-learning tools.

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The "Maximize your potential" module is also a program that can be purchased separately and will take place over 2 months including 16 hours or more of tutored work and 8 hours of Zoom coaching.

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The training "Initiation to the realization of a video control room. Diffusion on social networks in mono or multi Stream " will be done over a period of one month including:

Theoretical lessons: 14h or more in total autonomy;

Practical work : 9h in our premises or remotely through the Zoom platform

End of learning assessment: 3 hours in our premises.

Our e-learning tools to which you have access are in the form of forms, tests, manuals to download or tutorial videos to watch, depending on the training or coaching chosen.

4. REGISTRATION

Registration is subject to compliance with the procedural steps put in place by K'crea Publishing on this site. The customer must have an email address before registering because it is by this means of communication that he will receive the connection information to follow his training. All registrations are made by purchasing a payment option offered in the "Plans and pricing" page. Once engaged, the customer will have the opportunity to check the details of his registration and its total price, correcting any errors, especially in his email, before confirming it. He will be invited to open a "member" account on this site from which he can manage his reservations. Any confirmed registration constitutes a sales contract and acceptance of these conditions.

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Before registering, the client checks that he meets the necessary prerequisites for the chosen course. He also approves the educational means used and chooses to comply with them for the conduct of his training.

PEDAGOGICAL MEANS:

Personal tutored work: You have a space on this site where you connect to follow step by step, the progress of your course using all the tools that we put at your disposal for each module.

Individual coaching: These tutored personal work sessions are punctuated by individual interview sessions where we take stock by videoconference on the Zoom platform and develop strategies for advancement.

Practical sessions: You come to our premises for practical work in the case of the training "initialization to the realization of a video control room" or you buy or rent the necessary equipment for this training if you choose remote support.

Materials required: You must have a computer and the ability to print the documents that will be sent to you.

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K'crea Publishing undertakes to send a confirmation email summarizing the registration to the email address provided when ordering. As a result, the customer gives us tacit authorization for the use of electronic mail for confirmation by K'crea Publishing of the content of his order and to send it information likely to concern him.

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5. PAYMENT

The customer can make his payment by check (contact us beforehand), credit card (Carte Bleue, Visa, MasterCard) as well as by the balance of his PayPal account for direct sales from this site. The publisher of this site has no access to any data relating to the user's means of payment. Payment is made directly by his bank.

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6. DELIVERY

Once the registration is validated, the customer becomes a trainee of the chosen training program and receives by email a confirmation of his registration and his information for his connection to the follow-up page of his training. From there, he will have access to all the tools raised and this, for the duration of his training only.

Individual interviews are reserved by the trainee on the trainer's agenda accessible from the training page.

DURATION: The trainee can move in his schedule as he wishes but the total duration of his training cannot exceed 3 months for "full Queens program", 2 months if you only choose the module "Maximize your potential" and 1 month for video management training. The reference date is the date of receipt of your total payment or your first payment if you choose payment in 3 installments.

K'crea Publishing reserves the right to prevent access to its training pages after the trainee's training period is over.

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7. COMPLAINTS, WITHDRAWALS AND REFUNDS

Our products being dematerialized and the customer having access to them upon registration, any retraction and reimbursement will be impossible and void because the latter is supposed to have consumed them upon validation of his registration by the simple fact that there has been access. and that it is possible that he "screener" or took screenshots of our tools, downloaded or saved our videos and documents. In addition to this, you need to know more about it.

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No refund will therefore be made once your registration has been validated.

No refund will also be made once you have signed the estimate and paid a deposit in the case of K'crea Publishing services.

However, for any complaint, contact our services by email kcreapublishing@yahoo.fr or by phone: +33627403816 to find an arrangement.

8. LIMITED LIABILITY

For any damage resulting from the use of the Internet network and online learning such as data leaks, viruses, service disruption, or other problems beyond its control, K'crea Publishing cannot be held responsible. Its liability is limited.

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In all cases of damage, K'crea Publishing's liability towards the customer is limited to the amount paid by the latter when ordering.

K'crea Publishing cannot be held liable for the non-performance of a sale in the event of force majeure usually recognized by French case law.

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9. PARTIAL INVALIDITY

In the event that one of the clauses of this contract is null and void by a change in legislation, regulation or by a court decision, this can in no way affect the validity and compliance with these general conditions of sale.

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10. CREDITS

All training / coaching programs and methods and texts as designed and written on this site are the exclusive intellectual property of K'crea Publishing and any reproduction is liable to prosecution and fines.

Site Designer by K'crea Publishing.

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